Unlock Peace of Mind with wigs.com's Hassle-Free Return Policy
Unlock Peace of Mind with wigs.com's Hassle-Free Return Policy
At wigs.com, we understand the importance of finding the perfect wig that fits your unique style and needs. That's why we offer an exceptional wigs.com return policy that provides you with the utmost flexibility and satisfaction.
Key Features of Our Return Policy
- Generous 30-Day Return Period: Enjoy ample time to try out your wig and make sure it meets your expectations.
- Free Return Shipping: Return your wig hassle-free with our provided prepaid shipping label.
- Full Refund Guarantee: If you're not completely satisfied, simply return your wig for a full refund.
Return Eligibility Criteria
To qualify for a refund or exchange, your wig must meet the following criteria:
| Condition | Timeframe |
|---|---|
| Unworn and in its original packaging | Within 30 days of receipt |
| Tags and labels still attached | Within 30 days of receipt |
| Receipt or proof of purchase | Within 30 days of receipt |
Success Stories
"I was so hesitant to buy a wig online, but wigs.com's return policy gave me peace of mind. I was able to try on several styles before finding the perfect one. The return process was super easy, and I got my refund within a week." - Sarah, Satisfied Customer
"I'm a professional hairstylist, and I trust wigs.com for my clients' wig needs. Their wigs are high-quality, and their return policy allows me to order multiple styles for fittings without any risk." - Maria, Professional Hairstylist
"I've purchased several wigs from wigs.com over the years, and I've never had any issues. Their return policy is so convenient, and I've always been able to return wigs that didn't fit or meet my expectations." - Emily, Loyal Customer
FAQs About wigs.com Return Policy
Q: Can I return a wig that has been worn?
A: No, wigs that have been worn are not eligible for return or exchange.
Q: How long does it take to process a refund?
A: Refunds are typically processed within 5-7 business days of receiving the returned wig.
Q: What if the wig I received is damaged or defective?
A: Please contact our customer service team immediately if you receive a damaged or defective wig. We will work with you to resolve the issue promptly.
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